Executive Installations have been an INKWRX™ customer for 8 years, they originally invested in digital pens but are now using Samsung 10.1 tablets on the INKWRX™ platform for their data capture needs. The need for greater efficiency and time-saving, both at head office and in the field, was the key driver behind the transition from paper to e-forms.
Executive Installations specialises in fitting car kits and tracking systems into vehicles. Their engineers fill out multiple forms on the tablet devices including; reports for every vehicle which they complete daily, holiday request forms, mileage logs and bonus claim forms. They mainly do fleets of vehicles so the tablet application allows them to have multiple forms open at the same time which can then be completed after all car kits have been fitted. The forms are then sent back to head office with the car owners signature which is crucial because they need this for ‘proof of work’ and invoicing. They receive the data as a CSV file which they import into their database. It used to take over 5 hours a week to manually input the data but INKWRX™ has helped them to automate this process.
The tablet application on INKWRX™ allows Executive Installations to capture data quickly and easily with completed forms returning to head office in minutes. Mel Brown, the Managing Director at Executive Installations explained; “the engineering team no longer waste time writing out the same forms and repeat data can be made easy with drop down fields on the e-form. The platform allows copies of the forms to be checked and verified before the final document, with the customer’s signature, is sent”
Mel was keen to equip his engineers with an appropriate data capture device when moving away from the digital pens, and his engineers are impressed; “Our engineers love the evolution from the digital pen to the tablet; they have requested this for some time and all feel they have got something which has been implemented to assist them in their job”.
The benefits are clear and simple for Executive Installations; increased productivity and correct data means quicker invoicing and therefore improves cash flow for the business. Mel Brown added; “The most important element for us when using the tablet devices is saving time both in the office and in the field.”